Remove any unnecessary wireless devices: The presence of other active Bluetooth devices, like smart gadgets or personal health monitors, can cause signal crosstalk that affects your audio quality.To avoid wireless signal interference, free your console from any obstructions and ensure it’s within a reasonable distance of your headset. Despite this, you can still experience signal interference from obstructions like walls or desks between you and your console. Adjust your distance: Bluetooth 5.0 has a range of up to 240 meters.Luckily, you can easily fix this issue by charging your headsets or replacing their batteries. This often affects audio transmission, which can sound choppy. Charge your headset’s battery: When your headset’s battery is running low, it doesn’t have the power to perform tasks correctly.To address the issue of audio cutting in and out, and avoid future occurrences, try the following fixes:

However, these steps may differ for other headset brands, so consult your headset’s user manual or the manufacturer’s website. The same steps apply when updating the Xbox headset, but instead of choosing a controller, you’ll choose your headset from the options under Accessories.

Choose Update now to download the new firmware version.

Choose “…” to view the firmware version.

Choose your controller from the options.Ĭhoose your controller from the options.

Opening Accessories option (From: YouTube/Insider Tech)

Go to Devices & connections > Accessories.

Profile & system settings (From: YouTube/ Insider Tech)

On the Xbox Home screen, go to Profile & system > Settings.

Here’s how to update your controller’s firmware:

Since they lack the necessary updates and patches, it causes these devices to perform erratically, which in turn, leads to audio lags and dropouts. Outdated firmware compromises your controller’s functionality, including how they transmit audio when connected to a headset. To work around this, use your controller in wired mode or with a charging cable that lets you simultaneously play and charge your controller’s battery.Ĭonversely, if your headset audio cuts in and out during gameplay, you could be dealing with a firmware issue. This shuts off your controller after 15 minutes to conserve battery. If connecting your headset wirelessly via an Xbox controller, remember that the controller also has an auto-off function.

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